Become a Wholesale Stockist

This policy explains clearly what personal information we collect when you visit or buy from wendybinks.com.au, how we use it, and what rights you have over it.
We'll never sell your information, and we only collect what we genuinely need to serve you well.

This website is run by Wendy Binks, trading as Stunned Emu Designs — a small creative business based in Fremantle, Western Australia.
If you have any questions about how we handle your information, please get in touch:
Email: admin@wendybinks.com.au

Information you give us directly

When you place an order, contact us, or submit a form, you may provide the following:

• Your name and email address
• Phone number and delivery or billing address
• Business name, ABN, and contact details (for wholesale or licensing enquiries)
• Messages or notes you include with orders or enquiries

Information collected automatically

When you browse our website, we automatically collect certain technical data, including:

• IP address and general location
• Device type, browser, and operating system
• Pages visited and time spent on the site
• Referring website or search terms

This data helps us understand how people use our site so we can improve it. It is not linked to your identity unless you've made a purchase or signed up to our newsletter.

We only use your information for legitimate purposes related to running our business:

• Processing and delivering your orders, and keeping you updated on their progress
• Responding to your questions, wholesale enquiries, or licensing requests
• Sending you marketing emails about new artworks, promotions, or studio news, but only if you've opted in
• Improving our website, products, and customer experience
• Detecting and preventing fraud or misuse of our services
• Meeting our legal and record keeping obligations

We will never sell, rent, or trade your personal information to third parties.

When you subscribe to our mailing list, either directly or at checkout, we will send you occasional emails about the following:

• New artwork and product launches
• Upcoming exhibitions or events
• Special promotions and studio news
• Wholesale announcements (for business customers)

You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

Our website uses cookies, which are basically small text files stored on your device, and this is to help the site work properly and to understand how visitors use it. Examples of use include but are not limited to the following:

• Remembering items in your shopping cart
• Keep you logged in during a session
• Analyse traffic and browsing behaviour (via Google Analytics)
• Support advertising and remarketing (via Google and Meta)

You can manage or disable cookies through your browser settings at any time. Please note that some parts of the website may not work as expected if cookies are turned off.

We like to keep things simple and work with only essential, as perceived by us, third-party providers to run our website and business. These include but are not limited to the following:

• Shopify our e-commerce platform/website
• Klaviyo email communication/marketing tool
• Google Analytics website tool
• Meta (Facebook/Instagram) advertising and analytics
• Payment gateways (Stripe, PayPal) secure payment processing
• Shipping and fulfilment providers to deliver your orders

Each of these providers has their own privacy policy and handles data in accordance with it. We only share the information each provider needs to do their job.

All payments are handled by trusted, secure third-party payment providers. We do not store your full credit card details on our servers at any time. Our website uses HTTPS encryption to protect data transmitted between your browser and our site.

Some of our service providers store or process data on servers located outside Australia.
By using this website, you acknowledge that your information may be transferred internationally where necessary to deliver our services. We only use providers who maintain appropriate data security standards.

If you contact us for a business, wholesale, or licensing purpose, we may collect additional information, including your business name, ABN, delivery address, and the nature of your enquiry.
This information is used solely to manage and respond to your business enquiry and to maintain our business relationship. It is not used for unrelated marketing without your consent.

All artwork, designs, images, written content, and creative materials on this website are the intellectual property of Wendy Binks / Stunned Emu Designs, unless otherwise stated.
Nothing on this site may be reproduced, copied, distributed, or used commercially without prior written permission. If you're interested in licensing artwork or working with us, please CONTACT US

Under Australian privacy law, you have the right to:

• Request access to the personal information we hold about you
• Ask us to correct information that is inaccurate or out of date. To exercise any of these rights mentioned in our privacy policy, please contact us at admin@wendybinks.com.au

We retain your information only for as long as reasonably necessary. This includes:

• Order and transaction records are kept for at least 7 years to meet Australian tax and legal obligations
• Customer support correspondence is kept for the duration of your relationship with us
• Marketing preferences or until you unsubscribe or ask us to remove you

When information is no longer needed, we delete or de-identify it securely.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we'll update the date at the top of this page.
We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.